Simulasi Sistem Pelayanan Rawat Jalan Pasien menggunakan Simulasi Kejadian Diskrit (Des)
Keywords:
Simulation, Service, Patient, DES, Outpatient
AbstractThe hospital is one of the health service centers that play an important role in society. Health Centers must provide the best service for their patients. In practice, good or excellent service is not easy to realize because of various factors that exist in the field which are probalistic in nature. To maintain service quality, it is necessary to carry out evaluation, analysis, and improvement activities on the existing system. Evaluation, analysis, and improvement activities on the system can be carried out using system simulations with the aim of producing better services. This research was conducted in an outpatient service system using discrete event simulation with the help of promodel software. The purpose of this study is to apply a discrete event simulation model in outpatient services so that there is an improvement in outpatient services and the efficiency of existing human resources. The simulation results show that the simulation model used is valid and can be used to evaluate the outpatient service system. Downloads
Download data is not yet available.
References
Lestari, K. (2022). Literature Review Determinasi Volume Transaksi Di Masa Pandemi Covid 19: Strategi, Teknologi Dan Mobile Banking. Jurnal Ekonomi Manajemen Sistem Informasi, 3(3), 361-369. DOI: https://doi.org/10.31933/jemsi.v3i3.888
Virgiani, B. N., Aeni, W. N., & Safitri, S. (2022). Pengaruh Pelatihan Siaga Bencana dengan Metode Simulasi terhadap Kesiapsiagaan Menghadapi Bencana: Literature Review. Bima Nursing Journal, 3(2), 156-163. DOI: https://doi.org/10.32807/bnj.v3i2.887 Mourtzis, D. (2020). Simulation in the design and operation of manufacturing systems: state of the art and new trends. International Journal of Production Research, 58(7), 1927-1949. DOI: https://doi.org/10.1080/00207543.2019.1636321 Standfield, L., Comans, T., Raymer, M., O’Leary, S., Moretto, N., & Scuffham, P. (2016). The Efficiency Of Increasing The Capacity Of Physiotherapy Screening Clinics Or Traditional Medical Services To Address Unmet Demand In Orthopaedic Outpatients: A Practical Application Of Discrete Event Simulation With Dynamic Queuing. Applied Health Economics And Health Policy, 14(4), 479-491. Doi : https://doi.org/10.1007/s40258-016-0246-1 Pan, C., Zhang, D., Kon, A. W. M., Wai, C. S. L., & Ang, W. B. (2015). Patient Flow Improvement For An Ophthalmic Specialist Outpatient Clinic With Aid Of Discrete Event Simulation And Design Of Experiment. Health care management science, 18(2), 137-155. Doi: https://doi.org/10.1007/s10729-014-9291-1 Falen, F. F., & Subagyo, S. Simulasi Antrian Pasien Rawat Inap Untuk Mengurangi Waiting List Vip Di Rumah Sakit. Jurnal Teknosains, 8(1), 13-25. DOI :https://doi.org/10.22146/teknosains.35011 Melman, G. J., Parlikad, A. K., & Cameron, E. A. B. (2021). Balancing Scarce Hospital Resources During The Covid-19 Pandemic Using Discrete-Event Simulation. Health Care Management Science, 24(2), 356-374. DOI : https://doi.org/10.1007/s10729-021-09548-2 Dewanto, S., Santosa, A., Andriani, D., Industri, T., & Indonesia, U. K. (2020). Simulasi Sistem Pelayanan Rawat Jalan di Rumah Sakit Menggunakan Simulasi Kejadian Diskrit. Ina. J. Ind. Qual. Eng. DOI :https://doi.org/10.34010/iqe.v8i1.2725 Imansuri, F. Perancangan Model Simulasi Dan Perbaikan Sistem: Studi Kasus Pelayanan Perbankan. Journal of Industrial & Quality Engineering p-ISSN, 2303, 2715. DOI: https://doi.org/10.34010/iqe.v10i1.5318 Astanti, Y. D., Soejanto, I., & Berlianty, I. (2020). Simulasi Alur Pelayanan Rawat Jalan (Poliklinik) di Rumah Sakit Menggunakan Software ProModel. OPSI, 13(1),1-5. DOI: https://doi.org/10.31315/opsi.v13i1.3223 Luteberget, B., Claessen, K., Johansen, C., & Steffen, M. (2021). SAT Modulo Discrete Event Simulation Applied To Railway Design Capacity Analysis. Formal Methods in Sistem Design, 57(2), 211-245. DOI : https://doi.org/10.1007/s10703-021-00368-2 Yousefi, M., Yousefi, M., & Fogliatto, F. S. (2020). Simulation-based optimization methods applied in hospital emergency departments: A systematic review. Simulation, 96(10), 791-806. Doi : https://doi.org/10.1177/0037549720944483 Freimann, A., Dierkes, M., Petermann, T., Liman, C., Kempf, F., & Schilling, K. (2021). ESTNeT: a discrete event simulator for space-terrestrial networks. CEAS Space Journal, 13(1), 39-49. DOI : https://doi.org/10.1007/s12567-020-00316-6 Liang, J., Gong, C., Hou, Y., Yu, M., & Wang, W. (2021). Application Of Networked Discrete Event Sistem Theory On Intelligent Transportation Sistems. Control Theory and Technology, 19(2), 236-248. Doi : https://doi.org/10.1007/s11768-020-00002-2 Tyas, A. A. W. P., & Ummanah, U. (2022). Pelatihan Dan Pendampingan Penulisan Metodologi Penelitian Bagi Mahasiswa Tingkat Akhir Melalui Daring. Jurnal Pengabdian Masyarakat Information Technology, 1(1), 1-8. Doi : Https://Doi.Org/10.33557/Jpm_Itech.V1i1.1576 |
Published
2022-12-31
Issue
Section
Articles
How to Cite
Zubir, D. Z., Andini, F., Ridho, M., & Filki, Y. (2022). Simulasi Sistem Pelayanan Rawat Jalan Pasien menggunakan Simulasi Kejadian Diskrit (Des). Jurnal Informatika Ekonomi Bisnis, 4(4), 160-165. https://doi.org/10.37034/infeb.v4i4.165
This work is licensed under a Creative Commons Attribution 4.0 International License. |