Agile Development of an Integrated Hajj and Umrah Services Platform: A Case Study of Raudhoh Wisata Bahari | Jurnal Informatika Ekonomi Bisnis

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Agile Development of an Integrated Hajj and Umrah Services Platform: A Case Study of Raudhoh Wisata Bahari

Hapsi Dian Resmihadi Universitas Pelita Bangsa Dendy K Pramudito Unversitas Pelita Bangsa https://orcid.org/0000-0003-3079-8319 Aji Anggono Universitas Pelita Bangsa https://orcid.org/0000-0003-1206-4450 DOI: https://doi.org/10.37034/infeb.v8i2.1435 Keywords: Reservation System, Hajj and Umrah, Payment Gateway, Scrum, Web-Based Information System Abstract The growth of Hajj and Umrah pilgrimage services in Indonesia demands travel agencies to improve service quality through information technology. Many agencies still manage reservation, payment, and pilgrim data manually, causing service delays, recording errors, and lack of transaction transparency. This study designed and built a web-based Hajj and Umrah reservation and tour management system integrated with Midtrans payment gateway, using the Scrum development methodology. The system supports pilgrim registration, travel package selection, pilgrim data management, and online payment. Black box testing was applied to verify all functional requirements. Results show the system successfully automated reservation and payment confirmation, reducing processing time from 30–60 minutes to 5–10 minutes, improving data accuracy and operational transparency for PT Raudhoh Wisata Bahari. Downloads Download data is not yet available. References Handayani, W., Fatchurrohman, M., Supriadi, I., & Puspitasari, F. D. (2025). Strategi Pemasaran Travel Umrah dan Haji dalam Meningkatkan Kepuasaan Jamaah. RIGGS: Journal of Artificial Intelligence and Digital Business, 4(2), 6350–6354. DOI: https://doi.org/10.31004/riggs.v4i2.1627 . Chelloug, S. A., Muthanna, M. S. A., Jamil, F., Al-Gaashani, M. S. A. M., Alhelaly, S., Aziz, A., & Muthanna, A. (2025). Enhancing Hajj and Umrah Services Through Predictive Social Media Classification. IEEE Access, 13, 67220–67238. DOI: https://doi.org/10.1109/ACCESS.2025.3559204 . Rosyada, A., Mustafid, M., & Nurhayati, O. D. (2025). 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Jurnal Informatika Ekonomi Bisnis, 8(2), 435-439. https://doi.org/10.37034/infeb.v8i2.1435 ACM ACS APA ABNT Chicago Harvard IEEE MLA Turabian Vancouver Download Citation Endnote/Zotero/Mendeley (RIS) BibTeX This work is licensed under a Creative Commons Attribution 4.0 International License.

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